Support
We're here to help.
Need a hand with Chou Chou Teach? Have a question, found a bug, or want to share feedback? Reach out and a real person will get back to you.
Get in touch
The fastest ways to reach us — we typically reply within one business day:
- Ask for help — questions, setup, or anything you need a hand with.
- Report an issue — tell us about a bug or something that isn't working.
- Or email support@chouchouteach.com directly.
Before you write
To help us resolve your issue faster, it's useful to include:
- The email address on your Chou Chou Teach account.
- A short description of what you were trying to do.
- What you expected to happen, and what happened instead.
Account & billing
You can manage your subscription, update payment details, or cancel anytime from your account page. For anything else, email us at the address above.
School or district access
If Chou Chou Teach is blocked by your school or district, your IT administrator can allow it. Email support@chouchouteach.com and we'll help you get set up.